Privacy Policy

1. Introduction

ARRA Wellness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Site”). Please read this policy carefully. By using the Site, you consent to the practices described herein.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, schedule a consultation, or submit a form on the Site. This may include your name, email address, phone number, and health-related information you choose to share during the consultation process.

We may also automatically collect certain technical information when you visit the Site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through cookies, server logs, and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Provide, maintain, and improve our services
• Communicate with you about treatments, updates, and promotions
• Comply with applicable laws, regulations, and legal processes
• Protect against fraudulent, unauthorized, or illegal activity
• Analyze usage patterns to improve the Site experience

4. HIPAA Compliance

To the extent that we collect, store, or transmit protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA), we implement appropriate administrative, physical, and technical safeguards to protect that information. PHI collected during the telemedicine consultation process is handled in accordance with HIPAA requirements and is not shared without your explicit authorization, except as required by law.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating the Site and conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law, to enforce our Terms of Service, or to protect the rights, property, or safety of ARRA Wellness, our users, or others.

6. Cookies & Tracking

The Site may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. You may disable cookies through your browser settings, though doing so may affect Site functionality.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe in accordance with applicable law.

9. Children's Privacy

This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any modifications constitutes acceptance of the revised policy.

11. Contact

If you have questions about this Privacy Policy or your personal data, please contact us at hello@arrawellness.com.